Commitment to Operations
APEX introduces our operations, designed
to assure optimal service.
While valuing the spirit of hospitality, APEX operational management also takes great care to ensure cleanliness, in order to serve our customers safe and healthy beverages. Special service procedures have been implemented in route sales for everything from machine installation to sales management, maintenance and cup collection. Our specialized staff is highly skilled and qualified to handle machine adjustments quickly, precisely and effectively if troubles should occur.
APEX staff visits locations where installations are desired and presents the best options, after assuring that customer demand and environment are appropriate.
Route sales personnel regularly travel to provide finely tuned services, including product selection, management and replenishment, sales management, cleaning of vending machines and surroundings, and used cup collection, to maintain a comfortable and attractive space.
In addition to regular inspections by quality control professionals, responsible mechanical staff conducts maintenance inspections and handles any needed repairs.
APEX has established a material recycling system for paper cups in 1997 that was thought to be impossible at the time. From the next year, 1998, paper cups that were collected, have been recycled and used as sanitary paper, such as toilet paper and buffer materials.
In addition, APEX has started to recycle coffee grounds after regular use into a fertilizer since 2008, in order to contribute on food waste reduction by promoting recycling of food.